and in French. The Customer may consult them freely.<\/span><\/p>\nThe Customer is informed that the illustrations or photographs of the products offered for sale have no contractual value and that the Vendor may not be held liable in this respect, subject to the application of the imperative legal guarantees provided.<\/span><\/p>\nL<\/span>he seller<\/span> guarantees that the photographs of the Products have been taken under standard conditions for the sector in question, with the Products themselves.<\/span><\/p>\nNevertheless, the seller cannot guarantee that the presentation of the Products will be exactly identical to the photographs, in particular due to the technical constraints of making photographs available on the Site.<\/span><\/p>\nFor Silk scarf Products, prior to placing an Order, the Customer must familiarize himself\/herself with the essential characteristics of the Products (<\/span>
\n in particular on the detailed information sheets for each Product on the Site<\/span>
\n<\/i>), in accordance with<\/span>
\n EU Regulation no. 1007\/2011\/EC of September 27, 2011 and the provisions of Article L 111-1 of the French Consumer Code.<\/span>
\n<\/i>n. In case of doubt, the customer can contact customer service by e-mail marieangemory@sindu.fr<\/span> for further information.<\/span><\/p>\nWith regard to all Products offered for sale on the Site, the Customer is fully aware that <\/span>the Products are protected by copyright<\/b>. Total or partial reproduction of products <\/span>paintings on paper and silk squares<\/b> by any means whatsoever, is strictly forbidden without prior written authorization from the Vendor. By purchasing a Product on the Site, the Customer undertakes not to reproduce, adapt, modify or commercially exploit the Product in any way whatsoever. Any breach of this prohibition may result in prosecution.<\/span><\/p>\n2.2 Product availability<\/b><\/p>\n
Product offers are subject to stock availability. <\/span>Marie Ange Mory, artist and author, offers products made by French craftsmen. Consequently, our stocks are limited. <\/span>Sindu silk squares are made by French craftsmen. Depending on the time of year, order production times may be extended.<\/span><\/p>\nAt the time of order validation, there may be a difference between the stock displayed on the Site and that physically available, due to simultaneous orders of the same product by several customers. <\/span><\/p>\nSales are therefore subject to the availability of products in stock, and the Seller reserves the right to retain ownership of the products until full payment has been received. <\/span><\/p>\nIn the event of unavailability of a product after the order has been placed, the Vendor undertakes to inform the Customer promptly by e-mail or telephone. <\/span>The customer may choose to order another product or cancel the order. <\/b><\/p>\nThe Vendor is not liable in the event of products being out of stock or unavailable. <\/span><\/p>\nThe Vendor also reserves the right to change the products offered on the site at any time without notice, and may limit the quantity of products that can be purchased by a customer in accordance with applicable laws, in particular <\/span>
\n Article L. 121-11 of the French Consumer Code<\/span>
\n<\/i>in order to guarantee a better quality of service and availability of its products for all customers.<\/span><\/p>\n<\/h1>\n
2.3 Pre-order products<\/b><\/p>\n
Certain Products may be pre-ordered <\/span>in particular for our limited-edition collections of silk squares. <\/span>Pre-orders are advance orders that allow you to reserve a product that is not yet available for sale. <\/span>not yet available for sale.<\/b><\/p>\nIn the event that certain Products are pre-ordered on the Site, the pre-order will be paid for in the same way as a standard order, at the same time as the rest of the basket, which may contain other standard-order items. <\/span>Woo commerce WordPress extension.<\/b><\/p>\nThe availability date of a pre-ordered Product will be clearly indicated on the product sheet and the Customer will be informed of any change in this date by e-mail or on his customer account.<\/span><\/p>\nIf the pre-ordered product is not available for any reason beyond the control of <\/span>Marie Ange Mory, artist, author <\/span>(<\/span>
\n for example, an interruption in production, a shortage of raw materials<\/span>
\n<\/i>), the Customer will be informed immediately and the Vendor will proceed with a full refund of the order. <\/span> <\/p>\n<\/h1>\n
ARTICLE 3. <\/b>The price<\/b><\/p>\n<\/h1>\n
All prices presented on the Site are in Euros, all taxes included, and are precisely determined on the Product description pages, excluding specific delivery charges to be paid by the Customer. <\/span><\/p>\nThe Seller reserves the right to modify its prices without prior notice while guaranteeing the application of the prices indicated on the Site. <\/span>www.sindu.fr <\/b> <\/span> <\/b>at the time of order validation.<\/span><\/p>\nInternet access fees required to access the Site <\/span>www.sindu.fr <\/b>are at the customer’s expense. <\/span> <\/p>\nThe prices of products displayed on the Site do not cover shipping, transport and delivery costs, which will be invoiced in addition, except for silk squares for which shipping costs may be included. These costs are specified in a separate section when the order is placed, and will be determined according to the characteristics of the order and the destination address. The Customer will be informed of these costs before validating the order. Fees are expressed in Euros and include all applicable taxes.<\/span><\/p>\n<\/h1>\n
ARTICLE 4. <\/b>How to order<\/b><\/p>\n<\/h1>\n
Example of an ordering process<\/b><\/p>\n
In order to place an order, the Customer must complete the following steps: <\/span><\/p>\n4.1. <\/span>Selection of products of your choice<\/b><\/p>\nL<\/span>he Customer selects the Products he wishes to order on the Site and adds them to his virtual basket.<\/span><\/p>\nThe description and availability of the Products is available to the Customer on the Site, which the Customer accepts and acknowledges.<\/span><\/p>\n4.2. <\/span>Create a customer area<\/b><\/p>\nBefore validating his order, the Customer must create a customer space on the Site, by providing the requested information (<\/span>e-mail address and password<\/b>). <\/span> <\/p>\nThe customer undertakes to provide accurate, complete and up-to-date information when creating a customer area. Some of the Customer’s personal data is required for the proper execution of the Order and the creation of the Customer space (e.g. name, delivery address, etc.). In this respect, the Customer should familiarize himself\/herself with the Vendor’s Personal Data Protection Policy, which is directly accessible on the Site.<\/span><\/p>\nThe creation of a customer area allows you to : <\/span><\/p>\n\n- access order history<\/span><\/li>\n<\/ul>\n
In the event of loss, theft or fraudulent use of his identifiers (e-mail and password), the Customer undertakes to inform the Vendor immediately.<\/span><\/p>\nTo deactivate the customer account, this can be done by sending an email.<\/i><\/b><\/p>\n<\/h1>\n
4.3.<\/b> Delivery method validation<\/b><\/p>\n
The Customer must choose a delivery method and fill in the information required for the order to be shipped correctly, as well as any other information required to process the order.<\/span><\/p>\nThe following delivery options are available: <\/span><\/p>\n\n- Chronopost<\/span><\/li>\n
- Colissimo<\/span><\/li>\n<\/ul>\n
<\/h1>\n
Delivery charges to be paid by the Customer will be indicated in Euros, all taxes included.<\/span><\/p>\nCanvas is delivered by a carrier. <\/span>For canvas shipment in France, the carrier is the French company Convelio. <\/span>Delivery charges are at the customer’s expense.<\/span><\/p>\n<\/h1>\n
4.4 <\/b>Confirmation of order and payment <\/b> <\/p>\n
Instructions for the payment of products, terms of delivery and delivery times of the order will be specified before the validation of the order.<\/span><\/p>\nINDICATE PROCESS<\/b><\/p>\n\n- The customer must validate the order by clicking on the validation button. Validation of the order implies unreserved acceptance of these general conditions of sale and the privacy policy. <\/span>
\n via a checkbox<\/span>
\n<\/i> as well as the prices and characteristics of the products ordered. <\/span> <\/li>\n<\/ul>\n<\/h1>\n\n- A summary of your order will be sent to you to confirm the validity of the order. The Customer will be able to check the Products selected, correct any errors and delete certain Products before definitively confirming the order.<\/b><\/li>\n<\/ul>\n
<\/h1>\n\n- Details of delivery times and methods will be given to the customer. <\/b><\/li>\n<\/ul>\n
<\/h1>\n\n- Payment confirmation : <\/b>A request for confirmation of payment via the platform will be sent to you. <\/span> <\/li>\n<\/ul>\n
<\/h1>\n
4.5. <\/span>Order confirmation <\/b><\/p>\nThe Vendor sends the Customer an order confirmation e-mail summarizing the products ordered, their prices, delivery charges and payment terms. This order confirmation formalizes the contract. <\/span><\/p>\nCustomers are informed that the information they provide when placing an order is their own responsibility. The Vendor cannot be held responsible for any input errors made by the Customer when placing an order.<\/span><\/p>\nThe Vendor reserves the right to refuse any order for legitimate reasons, in particular in the event of non-payment in full of the order or of an ongoing dispute with the Customer. The Customer will be informed by e-mail as soon as possible.<\/span><\/p>\n4.6. <\/b>Invoice<\/b><\/p>\n
The Vendor will send the Customer an invoice by email to the billing address given at the time of the order. The customer is invited to save or print the invoice and keep it.<\/span><\/p>\nCommunications, orders, order details and invoices are archived on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the French Civil Code. This information can be used as proof of the contract. <\/span>Specify how invoices and purchase orders are to be archived, and the conditions for storing and accessing these documents.<\/span><\/p>\n<\/h1>\n
ARTICLE 5. Payment methods<\/b><\/p>\n<\/h1>\n
5.1 Payment terms<\/b><\/p>\n<\/h1>\n
Payment for products, pre-ordered products and custom orders must be made in full on the day the order is placed on the Website.<\/span><\/p>\n5.2 Payment methods <\/b><\/p>\n
The Customer may make payments : <\/span><\/p>\n<\/h1>\n\n- By credit card <\/span><\/li>\n<\/ul>\n
The customer pays on the website <\/span>